Privacy Policy

At BelEa Pharmacy, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services.

Information We Collect:

• Personal Information: When you place an order or register on our website, we may collect personal information such as your name, address, email address, phone number, and payment details.
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• Health Information: In order to provide pharmaceutical services, we may collect information about your health and medical history as necessary for fulfilling your orders and ensuring the safe and appropriate use of medications.
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• Usage Information: We may also collect non-personal information about your interactions with our website, such as IP address, browser type, and pages visited, to improve our services and user experience.

How We Use Your Information:

• Order Processing: We use your personal and health information to process and fulfill your orders, including verifying prescriptions, dispensing medications, and arranging for delivery.
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• Communication: We may use your contact information to communicate with you about your orders, provide customer support, and send updates, promotions, or other relevant information.
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• Improvement of Services: We analyze usage data to understand trends and preferences, and to enhance the functionality and usability of our website and services.
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• Legal Compliance: We may disclose your information as required by law or legal process, or to protect our rights, property, or safety, or that of others.

Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure:

We may share your information with trusted third parties who assist us in providing our services, such as payment processors, shipping partners, and IT service providers. These parties are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.

Your Choices:

You have the right to review, update, or delete your personal information at any time by accessing your account settings or contacting us directly. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

Changes to This Policy:

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your information, please contact us at +254 748 681 432, customercare@beleapharmacy.co.ke.

Last Updated: 05/02/2024.