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Delivery Information

Delivery Information:

Delivery Areas: We offer delivery services throughout Kenya, covering all regions and counties.

Delivery Timeframe: Our standard delivery time is within 1-2 business days from the date of order confirmation. However, delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or transportation issues.

Delivery Charges: We offer free delivery for orders above KES 2000/= within Nairobi. For orders below this threshold, a nominal delivery fee of 150/= may apply. Please check the delivery section during checkout for applicable charges.

Order Tracking: Once your order has been dispatched, you may track your order via the order status area on the website in your account.

Delivery Method: We utilize reliable courier services for all deliveries to ensure timely and secure shipment of your orders. Our delivery partners are experienced in handling pharmaceutical products and adhere to strict quality standards.

Delivery Confirmation: Upon receipt of your order, please ensure to inspect the package for any signs of damage or tampering before accepting it. Once delivered, kindly confirm receipt by signing the delivery note or through the courier's electronic confirmation system.

Contact Information: For any queries or assistance regarding your delivery, please feel free to contact our customer service team at +254 748 681 432,

Note: While we strive to deliver orders promptly, please understand that occasional delays may occur due to factors beyond our control. We appreciate your patience and cooperation in such instances.

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