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Terms & Conditions

Terms and Conditions

Welcome to BelEa Pharmacy Limited! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Use of Website:

  • You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and services.
  • You agree to provide accurate, current, and complete information when using our website, including when registering for an account or placing an order.

2. Orders and Prescriptions:

  • By placing an order on our website, you represent that you have a valid prescription for any prescription medications you purchase.
  • We reserve the right to refuse or cancel any orders at our discretion, including those that violate these terms and conditions or any applicable laws or regulations.

3. Pricing and Payment:

  • All prices listed on our website are in Kenyan Shillings (KES) and inclusive of applicable taxes.
  • Payment for orders must be made in full at the time of purchase. We accept payment via the methods listed on our website, including credit/debit cards, mobile money, and bank transfers.

4. Shipping and Delivery:

  • We aim to process and dispatch orders within a reasonable timeframe, but delivery times may vary depending on your location and other factors beyond our control.
  • We reserve the right to charge shipping fees for orders below a certain threshold. Any applicable shipping fees will be clearly stated during the checkout process.

5. Returns and Refunds:

  • We accept returns and provide refunds for unused and unopened products within a specified period from the date of purchase. Please refer to our Returns Policy for more information on eligibility and procedures.

6. Privacy and Security:

  • Your privacy is important to us, and we are committed to protecting your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

7. Intellectual Property:

  • All content on our website, including text, graphics, logos, images, and software, is the property of BelEa Pharmacy Limited and protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content without our prior written consent.

8. Limitation of Liability:

  • To the fullest extent permitted by law, BelEa Pharmacy Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.

9. Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Kenya.

10. Changes to Terms:

  • We reserve the right to update or revise these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically for any updates.

If you have any questions or concerns about these terms and conditions, please contact us at +254 748 681 432,

Last updated: 05/02/2024

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